Kunsthaus Zürich

Vendor

This online shop is run by Kunsthaus Zürich, an institution belonging to the Zürcher Kunstgesellschaft. The Zürcher Kunstgesellschaft is the largest art society of Switzerland. Become a member yourself now! Members are entitled for up to 20% discount on most of the products!

Our address:

Zürcher Kunstgesellschaft
Postfach
CH-8024 Zürich

VAT no.: CHE-101.698.805 MWST
Register of companies, no. of company:
CH-020.6.900.672-5 (enrolled at 8.6.1911)

VAT

For shipments to addresses in Switzerland all prices include Swiss value added tax. For deliveries abroad, price indicated are net and without VAT.

Inquiries about your order

If you have a query regarding your order you can contact us at any time, all you need is your order number.

Inquiries about orders and delivery:

shop@who-needs-spam.kunsthaus.ch

Tel.: +41 (0)44 253 85 41 or 42

Inquiries about payments:

buchhaltung@who-needs-spam.kunsthaus.ch

Tel.: +41 (0)44 253 84 10 or 15

Exchange and complaints

If you have received wrong products or if they are damaged when you receive them, then you can return the items to us within 30 days. Please notify us in advance if you do so.
 
Kunsthaus Zürich
Museumsshop
Heimplatz 1
CH-8001 Zürich

Tel.: +41 (0)44 253 85 41 or 42

shop@who-needs-spam.kunsthaus.ch

Let us know what you think

We are always happy to receive the comments from our customers concerning the museum shop. Which products would you like us to sell?

shop@who-needs-spam.kunsthaus.ch

Tel.: +41 (0)44 253 85 41 or 42

Fax.: +41 (0)44 253 86 55

Delivery

The delivery costs depend on the destination, weight and size. It will be charged for each order. We send all deliveries with the Swiss Post.

Delivery time:

Switzerland and Liechtenstein
Delivery to an address in Switzerland or Liechtenstein:
Delivery within one week.

Europe
Delivery to an address in all countries in Europe including Russia:
Delivery normally within one week (depends on the country of delivery).

World
Delivery to an address in all other countries of the world:
Delivery within 2 - 6 weeks (depends on the country of delivery).
Swiss Post

Privacy statement

The privacy of your personal data is important for us. The Kunsthaus Zürich never provides information about your orders or your address data to third parties.

Data sent during the payment process are transmitted encrypted (SSL). Information needed for paymant (card number, expiration date, card verification number) are directly sent to Saferpay, the Swiss market leader in the area of electronic payment processing. The Kunsthaus Zürich does not process or keep this data. By clicking on the closed lock in your browser window you can ensure yourself about the encrypted communication and the authenticity of the certificate.

For processing your order and for shipment the Kunsthaus Zürich needs the following data:

• name
• addresses
• telephone number
• email
• membership number

in addition when a membership is ordered:

• date of birth