HomePlan your visitVisitor informationBarrier-free access

Barrier-free access

The Kunsthaus is in the heart of Zurich’s old town close to the main railway station and the lake, and is easily accessible by public transport. The Kunsthaus Zürich offers step-free access. All levels of the exhibition and collection galleries can be reached via a wheelchair-accessible lift. We are working constantly to remove barriers and further optimize our service.

Barrier-free travel to the museum

Local public transport

The ‘Kunsthaus’ stop is served by trams 3, 5, 9 and the no. 31 bus. You can reach the Kunsthaus from Zurich main station without having to change using tram no. 3 and bus no. 31. The names of stops are announced in the buses and trams.
Detailed information on barrier-free travel can be obtained from ZVV .

Nearest parking for the disabled

Hohe Promenade car park, Rämistrasse 22A: Parking spaces for the disabled can be found at the Rämistrasse pedestrian exit (follow the blue signs). Details

Hirschengraben (‘Obergericht’, by the court building): Maximum parking time: two hours. Free on Saturdays from 4 p.m. and on Sundays. Details

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Barrier-free art education

Offerings for visually and hearing impaired visitors can be booked individually. They include everything from a tour of the collection with a sign-language interpreter to a touch tour. Please contact us for assistance!

Contact

sibyl.kraft@kunsthaus.ch
+41 44 253 85 26 (Mo–Fr 9–12 Uhr)

Visitors with dementia: upcoming dates for our ‘Inspiring art stories’ event series can be found in our agenda.

Barrier-free in the museum

Tickets

Reduced admission for holders of a disabled person’s pass
Free admission for wheelchair users and a companion

Guidance and signage for visitors

The museum is large and contains numerous rooms. Signs are in place to aid orientation. The premises are generally brightly lit with strong contrasts. Lift operating panels have tactile markings but are not labelled in Braille. The various floors are not announced. Our cash desk staff and attendants will be happy to assist you.

Mobile seating

Folding seats may be borrowed free of charge. Please contact our cash desk staff or attendants.

Wheelchairs

Wheelchairs may be borrowed free of charge. As numbers are limited, we recommend reserving in advance. Call +41 44 253 84 84, or e-mail info@kunsthaus.ch (Mon–Fri)

Animals

Assistance dogs may be taken into the collection and exhibition galleries.

Toilets

Barrier-free and wheelchair-accessible facilities are situated on the first basement floor.

Texts

Printed texts on exhibits and exhibition areas as well as a museum plan are available.

Free WiFi

Free WiFi access is available to all our visitors. Simply connect your mobile device to ‘WLAN Kunsthaus Zürich’. No password is required.

Access information

Detailed access information for the visually, hearing and mobility impaired is offered by the Procap accessibility monitor .