We attach great importance to protecting your personal data and your privacy. Personal data is treated in the strictest confidence and is neither passed on nor sold to third parties.

Together with our hosting providers, we make every effort to protect the databases against unauthorized access, loss, misuse or falsification.

What data does the Kunsthaus Zürich store?

Personal data is collected only when you voluntarily supply it to us when placing an online order, creating a customer account, using a contact form or signing up for our newsletter. Personal data means information relating to individuals from which details of your personal, financial or factual circumstances can be inferred. It also includes address details, for example. It does not extend to information that is not linked directly to your identity.

How is data transferred?

When you make a payment, the Kunsthaus Zürich uses Secure Sockets Layer (SSL) technology to process your personal data. All information transferred using this method is subjected to high-level encryption (minimum 128-bit, with commonly used browsers up to 256-bit) before it is sent to us. This ensures as far as possible that no unauthorized third party can access your data.

How is data used?

The Kunsthaus Zürich uses the data you supply to process and fulfil your online purchases. In this context the Kunsthaus Zürich will use the data to, among other things, notify you of the status of your order or contact you in the event of queries. If you have created a separate member or customer account, this will remain in existence until deactivated.

When you sign up for our newsletter, your e-mail address will be used solely for the Kunsthaus Zürich’s own advertising purposes and only until you unsubscribe from the newsletter. You may unsubscribe at any time. The unsubscribe link can be found at the end of every newsletter.

Is data passed to third parties?

Your personal data is treated in the strictest confidence and is neither passed on nor sold to third parties unless this is necessary for processing payment transactions or dispatching your order. In this event, we have concluded agreements with the firms contracted to perform these services that ensure compliance with data protection legislation and the deletion without delay of data that is no longer needed.


The Kunsthaus Zürich website includes plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. These can be identified by the Facebook logo or the ‘Like’ button on our website. An overview of Facebook plugins can be found at: https://developers.facebook.com/docs/plugins/?locale=en_US .

When you visit our website, the plugin creates a direct connection between your browser and the Facebook server. As a result, Facebook will be informed that you have visited our website using your IP address. By clicking the Facebook ‘Like’ button while logged in to your Facebook account, you can link to content from our website on your Facebook profile. This allows Facebook to associate your visit to our website with your user account. Please note that as provider of the website, we have no knowledge of the content of the data transmitted or its use by Facebook. Further information can be found in Facebook’s Data Policy at https://www.facebook.com/about/privacy/

If you do not wish to allow Facebook to associate your visit to our website with your Facebook account, please log out of your Facebook account.


The website of the Kunsthaus Zürich includes YouTube functions. ‘YouTube’ refers to Google Ireland Limited, a company registered and operated under Irish law (register number: 368047) with its offices at Gordon House, Barrow Street, Dublin 4, Ireland, which offers the services in the EEA and Switzerland. Your legal agreement with YouTube consists of the terms and conditions set out at the following link https://www.youtube.com/static?gl=DE&template=terms&hl=de . These terms and conditions constitute a legally binding agreement between you and YouTube regarding the use of the services. Google’s Privacy Policy explains how we handle your personal data and protect your data when you use our services.


Our website includes Instagram functions. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. When you are logged in to your Instagram account you can use the Instagram button to link the content of our pages to your Instagram profile. This allows Instagram to associate your visit to our website with your user account. Please note that as provider of the website, we have no knowledge of the content of the data transmitted or its use by Instagram.

Further information can be found in Instagram’s Data Policy at https://help.instagram.com/519522125107875 .


We use Vimeo to integrate videos. Vimeo is operated by Vimeo, LLC which is headquartered at 555 West 18th Street, New York, New York 10011.

Every time you visit a page that offers one or more video clips a direct connection is established between your browser and a Vimeo server. This tells the Vimeo server which of our web pages you have visited. If you are logged in as a Vimeo member at the time, Vimeo will associate this information with your personal user account. When you use the plugin, for example by clicking the start button on a video, this information is also associated with your user account. You can prevent this from happening by logging out of your Vimeo account before using our website and deleting the corresponding Vimeo cookies.

More information about data processing and how Vimeo protects your data can be found at https://vimeo.com/features/video-privacy .

Does the Kunsthaus website use cookies?

The website of the Kunsthaus Zürich uses cookies. These are small text files that are saved on your device. Some of the cookies used by the Kunsthaus Zürich are deleted at the end of your browser session (session cookies); others remain on your device and enable your browser to be recognized the next time you visit our website (persistent cookies).

You can set your browser to notify you when a site wishes to place cookies and either decide whether or not to accept them in each case or block cookies in specific cases or generally. Declining to accept cookies may limit the functionality of the Kunsthaus Zürich website.

User analytics

The Kunsthaus website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses cookies, which are text files placed on your device to allow your use of the website to be analysed. The information generated by the cookies regarding your use of the site is normally sent to a Google server in the US and stored there. However, if IP anonymization is activated on the site, your IP address will be truncated beforehand by Google within the Member States of the European Union and other signatory states of the Agreement on the European Economic Area. In exceptional cases only, the complete IP address may be transferred to a Google server in the US and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the site, compile reports on site activity and provide the website owner with other services in relation to use of the site and the internet. Google Analytics will not link the IP address transmitted by your browser with any other data held by Google.

You can disable the use of cookies by selecting the appropriate settings in your browser. However, doing so may prevent you from making full use of some of the functions on our site. Furthermore, you can prevent Google from compiling and using the data generated by cookies in relation to your use of the website (including your IP address) by downloading and installing the browser add-on from the following link: https://tools.google.com/dlpage/gaoptout?hl=en . Further information on the Terms of Service and data privacy and security can be found at https://www.google.com/analytics/terms/us.html and https://support.google.com/analytics/answer/6004245?hl=en . Please note that on this website the code ‘gat._anonymizeIpl’ has been added to Google Analytics to ensure anonymization/masking of IP addresses.

Right to information and deletion

You are entitled to receive information about your stored data free of charge, and to have such data corrected, blocked or deleted except where we are required by law to retain it. Please contact us by e-mail at info@kunsthaus.ch.

Zurich, 02.04.2019